Transport Controllers

A 2-day course for supervisors, controllers and others between management and drivers

1. LEGISLATION

The Road Transport Quality System

• RTQS vehicles
• The RTQS operator and operator duties
• Registration and licensing of vehicles
• Professional Driving Permits (PrDPs)
• Vehicle roadworthiness requirements
• Road transportation of dangerous goods

Administrative Adjudication of Road Traffic Offences Act and the demerit points system

• Vehicle dimensions
• Loads on vehicles
• Loading of goods on vehicles
• Vehicle plating

2. VEHICLE MASS DISTRIBUTION

3. COSTING VEHICLE OPERATIONS

Cost categories

1. Fixed costs
2. Variable (running) costs

Cost allocation and recovery

Vehicle utilisation, availability and downtime

4. THE PROFESSIONAL DRIVER  -  MICRO-BUSINESS MANAGER

Business basics

Responsibilities of the professional driver

Driver evaluation and testing

Driver training requirements

5. ACCIDENT REPORTING

Legal requirements

Company requirements

6. THE DRIVER’S ROLE IN REDUCING VEHICLE COSTS

7. TYRE MAINTENANCE

“Reading” the tyre

Tyre maintenance

 8. SECURITY IN DISTRIBUTION

Operations management / Despatch

The vehicle

The driver

In transit / General

On return to the depot

Hijack prevention and procedures

9. COMMUNICATION

The basics of communication

Verbal communication

Written communication

Electronic communication

10. SUPERVISION AND ORGANISATION

Leadership qualities

Action planning

Basic rules of effective decision-making

Motivation